Hi, If you are running Win7 SP1 and DRAW is crashing on launch (ie. can't even see the splash screen ), then you likely need to get KB2670838 (https://support.microsoft.com/en-us/kb/2670838) To check if you have this update: 1. Go into "Control Panel" > "Programs and Features" > "View Installed Updates" 2. In the search box: KB2670838 If you don't have this update. You should consider installing this update to see if it helps. Thanks
↧